Subject and scope
Any training order implies the Client's unreserved acceptance and full adherence to these general terms and conditions of sale, which prevail over any other document from the Client, and in particular over any general terms and conditions of purchase.
Contractual documents
OGEC SAINT GÉRAUD ENFANT JESUS sends the Client a continuing vocational training agreement established in accordance with Articles L6353-1 and L6353-2 of the Labor Code. The Client undertakes to return it as soon as possible to OGEC SAINT GÉRAUD ENFANT JESUS a signed copy bearing its commercial stamp. A certificate of attendance can be sent to the Client upon request.
Definition of the training activity
The subcontracted training activity includes conducting face-to-face instruction before an audience of participants who have signed a training agreement with the client. This instruction may consist of theoretical and practical teaching and include an assessment of acquired knowledge.
Training conditions
The specific conditions for carrying out each training activity are detailed in the training program and the summons sent to the beneficiaries before the start of the service.
These documents specify in particular the dates, times, duration, location, and conditions for completing the training, as well as, where applicable, the necessary equipment.
The beneficiaries are informed of the reception, support, monitoring, and evaluation procedures applicable to the training.
Accessibility for people with disabilities
Individuals with disabilities or those requiring special accommodations are invited to report their needs prior to the training. Needs are reviewed to identify pedagogical, material, or organizational adaptations that can be implemented. The disability officer at Saint Géraud Formations can be contacted for this purpose.
Financial conditions
The client is invoiced after the service is rendered. The invoice is payable in full 15 days after invoicing. A deposit may be requested by the training organization upon signing the order.
Training materials
OGEC SAINT GÉRAUD ENFANT JESUS will deliver paper or digital media if applicable.
Pricing and regulations
All our prices are indicated in euros and excluding tax. They are subject to VAT at the current rate.
Any training that has begun is due in full.
Invoices are payable in euros, 15 days from the invoice date, without discount, and made out to OGEC SAINT GÉRAUD ENFANT JESUS. Any amount not paid by the due date shall give rise to the payment by the Customer of late payment penalties at the interest rate applied by the European Central Bank. These penalties shall become payable automatically upon receipt of the notice informing the Customer that they have been debited to their account.
In addition to the penalties applied in the event of late payment, the Client shall be liable for a fixed recovery fee of €40 in accordance with Articles L441-6 of the French Commercial Code and D. 441-5. OGEC SAINT GÉRAUD ENFANT JESUS nevertheless reserves the right to claim additional compensation, upon justification, when the costs actually incurred are higher than this amount.
Payment by an OPCO
If the Client wishes for payment to be issued by the OPCO to which they report, it is their responsibility:
- To submit a funding request before the start of the training and to ensure the proper completion of this request.
- To indicate it explicitly on the registration form or order form.
- To ensure the successful completion of the payment by the OPCO he will have designated.
If the OPCO only partially covers the cost of the training, the remaining balance will be invoiced to the Client.
Yes OGEC SAINT GÉRAUD ENFANT JESUS has not received OPCO funding approval by the first day of the training course, the Client will be invoiced for the full cost of the course.
In the event of non-payment by the OPCO, for any reason whatsoever, the Client shall be liable for the entire cost of the training and shall be invoiced for the corresponding amount.
Cancellation of a firm order by the customer
Any cancellation of participation by a participant within a timeframe less than or equal to that specified above will be billed at 100 %. Any cancellation due to the client abandoning the training in progress, or stopping it for any reason whatsoever, whether or not due to the client, will result in 100 % billing. In the event of travel expenses agreed upon between the provider and the client and already incurred by the trainer (the day before or the day of the service, for example), the billing will include the agreed-upon expenses.
Any cancellation by the Client must be communicated in writing. For any cancellation less than 5 business days before the start of the training course, the training amount will be immediately due as fixed compensation.
Information and reception of beneficiaries
Before the start of the training, beneficiaries receive the information necessary for the smooth running of the service, in particular the dates, schedules, duration, location, access arrangements, useful contact details and, where applicable, the equipment to be brought.
The beneficiaries are also informed of the applicable rules regarding hygiene, safety, and discipline, as well as the resource persons who can be contacted in the event of difficulty during the training.
When the training takes place on the client company's premises, the applicable health and safety measures are those provided for in accordance with the provisions applicable at the training location.
Training monitoring and evaluation
The monitoring and evaluation procedures are defined in the program of each training course and adapted to the educational objectives of the service. They may include, in particular, an initial assessment upon entry, exercises or practical simulations, knowledge assessments, and an evaluation of participant satisfaction.
Participation in the training is monitored to certify its completion. A certificate is issued in accordance with the procedures established for the training in question.
Data Protection and Freedom of Information
The Client is informed that the personal information that is communicated to OGEC SAINT GÉRAUD ENFANT JESUS in the application and execution of orders and/or sales may be communicated to the contractual partners of OGEC SAINT GÉRAUD ENFANT JESUS for the purposes of said orders. In accordance with Law No. 78-17 of January 6, 1978, known as the Data Protection Act, updated updated by the law of August 6, 2004, the Customer has a right of access, rectification, and opposition to personal data concerning them. This right can be exercised by making a request by email or by mail addressed to OGEC SAINT GÉRAUD ENFANT JESUS.
Intellectual property
OGEC SAINT GÉRAUD ENFANT JESUS may assign to the Client the rights of reproduction, use, distribution, adaptation, modification, and exploitation of the training materials, for exclusively internal use and under clearly defined conditions.
Privacy
Any information (other than that which is publicly available) that OGEC SAINT GÉRAUD ENFANT JESUS or of which the Client has had knowledge or which have been communicated by the other party or by a third-party client, prior to or during the execution of the contract, are strictly confidential and each party refrains from disclosing them.
Applicable law
The General Terms and Conditions and all relationships between OGEC SAINT GÉRAUD ENFANT JESUS and its Clients are subject to French Law.
Difficulties, complaints and resource persons
In the event of any pedagogical, administrative, material, or organizational difficulty encountered before or during the training, the beneficiary or the Client may contact Saint Géraud Formations so that a suitable solution can be sought.
Any complaint relating to a service may be sent to Saint Géraud Formations by mail at 23 rue du Collège, 15000 Aurillac or by email to the address provided in the training documents. It will be processed in accordance with the internal complaint management procedure.
For any request regarding a disability situation or an accommodation need, the disability referent at Saint Géraud Formations can be contacted.
Consumer ombudsman
To comply with the requirements of Articles L.611 to L.616 and R.612 to R.616, consumer mediation is free of charge for consumers, with the processing and investigation costs relating to mediation files being borne by the professionals. It can only be initiated by the consumer, who may only refer the matter to the mediator on the condition that they have first taken steps in writing directly with the professional concerned or their customer service department to attempt to resolve their dispute.
The mediator chosen by OGEC SAINT GÉRAUD ENFANT JESUS East https://www.mediateur-consommation-smp.fr
Allocation of skills
Any dispute that cannot be settled amicably shall be under the exclusive jurisdiction of the Commercial Court of Aurillac, regardless of the Client's registered office or place of residence, notwithstanding multiple defendants or third-party claims.